Smart & Flexible Queue Management
Our system is built around your operations, not the other way around. Effortlessly manage every step of the queue experience — from token generation to service fulfillment — with real-time control and smart integrations.
For your customers
Structured Workflow
- Organize your setup with multiple departments
- Assign specific services to each department
- Route tokens through dedicated counters
- Voice-Based Token Announcements with Calling Sound
Flexible Token Generation
Instant token generation via
- 📞 Phone Number
- 🆔 Emirates ID
- 🛂 Passport Number
Smart Queue Distribution
Intelligently manages customer flow
- FIFO (First-In-First-Out) or priority routing
- Multi-counter load balancing
- Department-level queue visibility
- Real-time status updates on tokens
Reporting & Insights
Stay on top of your operations with live metrics
- Token volumes per day/week/month
- Average wait time per service
- Counter-specific performance
- Drop-off & completion rates
- Export to Excel or API sync
Use Cases
Our Smart Queue System is perfect for
- Delivery Hubs – Tokenize and route incoming riders
- Government Offices – Manage public queues with ID or ticket-based check-ins
- Retail & Service Centers – Organize customer support, returns, repairs
- Clinics & Hospitals – Handle booking and walk-in flows
- Immigration / Registration – Capture ID and form data before service
